Hours of Operation for Web Services

Using the on-line Registry system, regular access to the Registry services is from Monday to Saturday, 5:00 a.m. to 11:00 p.m. and Sunday 12:00 p.m. (noon) to 11:00 p.m. Lao, PDR time.

Hours of Operation for Registry Service provided by Help Desk

The Registry Office client representatives are available from Monday to Friday, 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m for new client applications and any administrative changes clients require to maintain accounts.

Hours of Operation during Holidays

The Registry services provided by Registry staff will be observing the holiday schedule as set out by the Government and will not be available to provide assistance. The on line system will remain available as scheduled unless otherwise notified.

List of national holiday:

Official national holiday:

  • Independent Day: 2nd December
  • International New Year: 1st January
  • Lao New Year: 14th-16th April
  • Labour Day : 1st May

None official holiday:

  • International Women Day: 8th March
  • National Children Day/Plantation Day: 1st June
  • National Teacher Day: 7th October
A supported internet web browser:
  • We recommend and support use of Internet Explorer (IE) 6.0 or higher.
  • Your browser must support 128-bit encryption.
  • Your browser must be configured to enable JavaScript.
  • Your browser must be configured to accept cookies.
  • Your browser must be configured to accept pop-ups.
  • A Portable Document Format (PDF) reader, for example: Adobe® Acrobat® Reader® 4.0 or higher